1. Introduction

Welcome to Plaure Technologies — Your Partner in Digital Innovation. We provide digital solutions including VTU website solutions, WordPress website development, Google Play Store publishing, online store solutions, customer solutions, and business agency services.

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the choices you have regarding your information.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We May Collect

Depending on how you interact with Plaure Technologies, we may collect different types of information, including:

Personal Information

• Full name
• Email address
• Phone number
• Business or organization name
• Business information you voluntarily provide
• Billing or transaction-related information
• Information provided when requesting our services

Website & Technical Information

• IP address
• Browser and device information
• Operating system
• Pages visited and interactions with our website
• Referral sources
• Date and time of website visits
• Other basic diagnostic and analytics information

We only request information that is reasonably necessary to provide, improve, secure, or communicate with you about our services.

3. How We Collect Your Information

We may collect information when you:

• Contact us through our website
• Submit an enquiry or service request
• Request a quotation
• Purchase or subscribe to a service
• Communicate with us through email, phone, WhatsApp, or other supported channels
• Fill out a form on our website
• Use or interact with our website
• Provide information required to complete a project

4. How We Use Your Information

Plaure Technologies may use your information for legitimate business purposes, including:

• Providing and delivering requested services
• Creating and managing websites and digital platforms
• Processing service requests and orders
• Communicating with customers and prospects
• Providing customer support
• Sending important service-related notifications
• Managing projects and client accounts
• Improving our website, products, and services
• Preventing fraud, abuse, and unauthorized activity
• Maintaining the security and reliability of our systems
• Understanding website usage and improving user experience
• Complying with applicable legal and regulatory obligations

5. VTU & Digital Service Information

Where you use or request services connected with VTU platforms, digital services, online stores, or other customer solutions, we may process information necessary to configure, operate, maintain, or support the requested service.

We do not intentionally collect unnecessary sensitive information. Customers should avoid submitting passwords, financial credentials, security codes, or other confidential information through ordinary website forms unless specifically requested through a secure and appropriate process.

6. WordPress Website & Development Services

When providing WordPress website development or related services, customers may provide information such as domain details, hosting information, website content, branding materials, business information, and access credentials.

Any credentials or access information provided for the purpose of completing a project should be shared through a reasonably secure method. We use such information only as necessary to perform the requested service and maintain the project.

7. Google Play Store Publishing Services

If you use our Google Play Store publishing services, we may require information and materials necessary to prepare, configure, submit, or manage your application for publication.

This may include application details, developer information, app descriptions, graphics, screenshots, contact information, and other information required by the relevant platform or publishing process.

Third-party platform policies, including Google Play policies, may also apply when you use publishing-related services.

8. Online Store Services

For online store projects, we may process information required to configure products, categories, customer-facing features, order systems, delivery options, and other functionality requested by the client.

Where third-party payment providers are integrated into a website, payment information may be processed directly by those providers according to their own privacy policies and terms.

9. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and improve your experience.

Some cookies may be placed by third-party services used on our website, such as analytics, security, embedded content, or other website functionality.

You can usually control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

10. Analytics & Website Performance

We may use analytics and performance tools to understand how visitors interact with our website. These tools may collect information such as pages viewed, device type, approximate location, browser information, and general usage patterns.

Analytics information helps us improve website performance, identify problems, understand customer needs, and provide a better digital experience.

11. Third-Party Services

We may work with trusted third-party providers to operate, maintain, secure, analyze, or deliver certain aspects of our services.

These providers may include services relating to:

• Website hosting
• Domain registration
• Payment processing
• Analytics
• Email communication
• Website security
• Cloud storage
• Application publishing
• Customer communication

Third-party providers may process information according to their own privacy policies and terms. We encourage you to review the privacy policies of any third-party service you use through our website.

12. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, server, network, or method of electronic transmission can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

13. When We Share Information

We do not sell your personal information.

We may share information when reasonably necessary to provide our services, operate our business, protect our systems, or comply with legal obligations.

This may include sharing information with:

• Service providers working on our behalf
• Hosting and technology providers
• Payment or transaction providers
• Platform providers required for a requested service
• Professional advisers where necessary
• Government authorities or law enforcement where legally required

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide ongoing services, maintain business records, resolve disputes, enforce agreements, or comply with applicable legal obligations.

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

15. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your data is processed

Some requests may be subject to legal or legitimate business limitations. To exercise a privacy right, please contact us using the details provided below.

16. Children’s Privacy

Our services are intended primarily for businesses, organizations, and individuals who can legally use the services they request. We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

17. External Links

Our website may contain links to external websites, platforms, or services. We are not responsible for the privacy practices, security, or content of websites operated by third parties.

We recommend reviewing the privacy policy of any external website before providing personal information.

18. International Data Processing

Some technology and service providers we use may process information on servers or in locations outside Nigeria. Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable data protection requirements.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When changes are made, the updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

20. Contact Plaure Technologies

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.