01 Acceptance of These Terms

These Terms & Conditions (“Terms”, “Agreement”) constitute a legally binding agreement between Plaure Technologies (“Plaure Technologies”, “we”, “us”, “our”) and any person, business, organization, or entity accessing our website or purchasing, requesting, receiving, or using our services (“Client”, “Customer”, “you”, “your”).

By using our website, submitting an enquiry, requesting a quotation, placing an order, making a payment, approving a project, or using any service supplied by Plaure Technologies, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not purchase or use our services.

02 About Plaure Technologies

Plaure Technologies is a digital technology and business solutions provider operating in Nigeria.

Our services may include, but are not limited to:

• VTU website development and setup
• WordPress website design and development
• Online store development and setup
• Google Play Store publishing services
• Customer solutions
• Business agency services
• Website configuration and deployment
• Digital platform setup
• Technical support relating to purchased services
• Other digital and technology services offered from time to time

The exact features and deliverables of a service shall depend on the applicable package, quotation, invoice, proposal, order description, or written agreement.

03 Service Orders and Formation of Contract

A contract for a service may be formed when the Client:

• places an order;
• accepts a quotation or proposal;
• makes payment for a service;
• authorizes us to commence work; or
• otherwise confirms acceptance of our service offer.

Where a separate written project agreement exists, that agreement shall be read together with these Terms.

If a specific written agreement expressly conflicts with these general Terms, the specific written agreement shall prevail only to the extent of the conflict.

04 Pricing and Payment

The Client agrees to pay all fees applicable to the selected service according to the price, quotation, invoice, payment plan, or other commercial terms communicated by Plaure Technologies.

Unless expressly agreed otherwise in writing, Plaure Technologies is not required to begin work until the required payment has been received.

Prices may exclude third-party costs such as domain registration, hosting, premium themes, plugins, APIs, payment gateways, software licenses, application-store fees, subscriptions, advertising costs, or other external charges unless expressly stated otherwise.

Where additional work or third-party resources are requested after commencement of a project, additional charges may apply.

06 Client Responsibilities

The Client agrees to provide accurate, complete, lawful, and timely information required to deliver the purchased service.

The Client is responsible for:

• Providing accurate project information.
• Providing required text, images, logos, videos, documents, and other materials.
• Providing necessary approvals within a reasonable period.
• Providing valid access credentials where required.
• Ensuring that supplied content is lawful.
• Ensuring that supplied materials do not infringe third-party rights.
• Maintaining ownership or authorization for materials provided to us.
• Paying applicable fees when due.
• Maintaining the security of accounts under the Client’s control.
• Complying with applicable laws and third-party platform rules.

Plaure Technologies shall not be responsible for delays, errors, additional costs, or failures caused by inaccurate, incomplete, unauthorized, or late information supplied by the Client.

07 Project Scope

Only the features, services, pages, integrations, revisions, and deliverables expressly included in the agreed package or quotation are included in the project price.

Requests outside the original scope may include additional pages, designs, functionality, integrations, APIs, payment systems, custom development, content creation, migration, troubleshooting, revisions, or other work.

Such additional work may be quoted and charged separately.

Changes, Revisions and Approval

Where revisions are included in a purchased package, the number and scope of those revisions shall be determined by the applicable service description or project agreement.

Repeated changes, redesigns, changes to previously approved work, changes in project direction, or requests outside the original scope may attract additional fees.

Once the Client approves a design, website, application, feature, or other deliverable, subsequent modifications may be treated as additional work.

Project Delivery and Timelines

Plaure Technologies will make reasonable efforts to complete projects within the timeframe communicated to the Client.

Unless expressly guaranteed in writing, delivery dates are estimates. Timelines may be affected by:

• Client delays;
• late approvals;
• missing information;
• changes in project requirements;
• third-party service delays;
• hosting or domain issues;
• API or network problems;
• platform review processes;
• technical difficulties; or
• events beyond our reasonable control.

VTU Websites and Digital Platforms

VTU websites and related digital platforms may depend on external APIs, service providers, telecommunications networks, payment systems, airtime and data suppliers, hosting providers, and other third-party infrastructure.

Plaure Technologies does not control the operation of third-party networks, APIs, suppliers, payment processors, telecommunications systems, or external service providers.

We therefore do not guarantee uninterrupted availability of any third-party service connected to a VTU platform.

Service interruptions caused by an external provider, network, API, payment processor, supplier, regulatory restriction, or other third party shall not automatically constitute a breach of these Terms by Plaure Technologies.

WordPress Websites

WordPress websites may depend on WordPress core software, themes, plugins, hosting providers, domain registrars, APIs, and other third-party technologies.

Plaure Technologies does not guarantee that third-party themes, plugins, APIs, or software will remain compatible, available, supported, secure, or free from future changes.

Where premium software or subscriptions are required, the Client may be responsible for applicable renewal or licensing costs unless otherwise agreed in writing.

Google Play Store Publishing

Where we provide Google Play Store publishing assistance, Plaure Technologies may assist with application preparation, configuration, submission, listing information, and related publishing processes.

Final approval and continued availability of an application are controlled by the applicable platform and its policies.

Plaure Technologies does not guarantee application approval, ranking, downloads, visibility, featuring, continued availability, or immunity from future suspension or removal.

The Client remains responsible for ensuring that the application, business model, content, intellectual property, privacy practices, and other aspects of the application comply with applicable laws and platform policies.

Online Store Services

Where we build or configure an online store, the Client remains responsible for the products and services offered through the store, including product descriptions, prices, stock, taxes, delivery, returns, warranties, customer service, and legal compliance.

Where payment gateways or external checkout services are integrated, those services remain subject to their own terms, availability, policies, fees, and technical requirements.

Plaure Technologies does not guarantee sales, revenue, profit, customer volume, conversion rates, or any particular commercial result.

Business Agency and Customer Solutions

Business agency and customer solutions are provided according to the agreed scope of service.

Unless expressly stated in writing, our services do not constitute financial, legal, tax, investment, accounting, medical, or other regulated professional advice.

The Client remains responsible for business decisions made using information, recommendations, or materials supplied by Plaure Technologies.

Third-Party Services

Our services may involve third-party platforms and providers, including but not limited to:

• Hosting providers
• Domain registrars
• Payment processors
• Google and application distribution platforms
• APIs
• Cloud services
• Software providers
• Telecommunications providers
• Analytics services
• Security services

Plaure Technologies is not responsible for third-party decisions, outages, policy changes, account restrictions, price changes, security incidents, service termination, rejection, or other actions outside our reasonable control.

Intellectual Property

Unless otherwise agreed in writing, Plaure Technologies retains all rights in its pre-existing intellectual property, including development methods, systems, frameworks, reusable code, templates, processes, technical know-how, tools, designs, and proprietary materials.

Client-owned materials remain the property of the Client or their respective owners.

Payment for a project does not automatically transfer ownership of Plaure Technologies’ underlying tools, frameworks, reusable components, libraries, methods, or third-party materials.

Client Materials and Intellectual Property Warranty

The Client represents and warrants that all content, images, logos, videos, documents, trademarks, software, designs, data, and other materials supplied to Plaure Technologies are either owned by the Client or used with lawful authorization.

The Client shall not knowingly provide materials that infringe copyright, trademark, privacy, publicity, contractual, intellectual property, or other rights belonging to another person or organization.

Prohibited and Unlawful Use

You must not use our services, websites, systems, platforms, or deliverables for unlawful, fraudulent, malicious, abusive, deceptive, or unauthorized activities.

Prohibited activities include, but are not limited to:

• Fraud or attempted fraud
• Unauthorized access or hacking
• Distribution of malware
• Identity theft
• Unauthorized financial activity
• Copyright or trademark infringement
• Phishing or deceptive activity
• Distribution of unlawful content
• Harassment or threats
• Activities that violate applicable Nigerian laws
• Activities that violate third-party platform policies

We reserve the right to suspend or terminate services where we reasonably believe that a service is being used unlawfully or contrary to these Terms.

Account and Credential Security

Where the Client provides login credentials, hosting access, domain access, application accounts, or other credentials, the Client must ensure that such credentials are accurate and authorized for use.

The Client is responsible for maintaining the security of accounts under the Client’s control.

The Client should notify us promptly if an account or credential connected with a project is suspected to have been compromised.

Confidentiality

Each party agrees to take reasonable steps to protect confidential information received from the other party in connection with a project or business relationship.

Confidential information does not include information that is publicly available, independently developed, lawfully obtained from another source, or required to be disclosed by law or lawful authority.

Privacy and Data Protection

Plaure Technologies may process personal information in connection with the operation of its website and delivery of services.

Such processing shall be handled in accordance with our Privacy Policy and applicable Nigerian data-protection laws, including the Nigeria Data Protection Act 2023, where applicable.

Our Privacy Policy forms part of these Terms and should be read together with this Agreement.

Disclaimer of Warranties

To the maximum extent permitted by applicable law, our services are provided on an “as available” and “as reasonably provided” basis.

We do not guarantee that:

• our services will always be uninterrupted;
• all systems will always be completely error-free;
• third-party platforms will remain available;
• software will remain compatible indefinitely;
• an application will be approved by a third-party platform;
• a website will remain completely secure against every possible threat;
• a business will achieve a particular level of revenue or profit;
• a website will achieve a particular search-engine ranking;
• an online store will generate a particular number of sales; or
• a digital platform will remain unaffected by third-party changes.

Limitation of Liability

To the maximum extent permitted by applicable law, Plaure Technologies, its owners, directors, officers, employees, contractors, agents, affiliates, partners, and service providers shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive losses arising from the use of our services.

This includes loss of profit, revenue, business opportunities, customers, goodwill, anticipated savings, data, or business interruption.

To the maximum extent permitted by law, the total aggregate liability of Plaure Technologies arising from a specific service shall not exceed the amount actually paid by the Client for that specific service.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable Nigerian law.

Suspension and Termination

Plaure Technologies may suspend, restrict, or terminate a service where the Client:

• fails to make required payments;
• breaches these Terms;
• provides fraudulent or misleading information;
• uses a service for unlawful purposes;
• attempts to compromise our systems;
• abuses or threatens our staff, contractors, or representatives;
• creates a material security or legal risk; or
• otherwise materially interferes with our ability to provide the service.

Suspension or termination resulting from the Client’s breach shall not automatically create a right to a refund.

Force Majeure

Plaure Technologies shall not be liable for failure or delay in performing an obligation where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, fire, flood, war, terrorism, civil unrest, government action, regulatory changes, telecommunications failures, internet outages, power failures, cyber incidents, strikes, hosting failures, API failures, third-party outages, platform restrictions, or other events beyond our reasonable control.

Electronic Communications

The Client agrees that electronic communications may be used for quotations, invoices, project instructions, approvals, notices, support, and other business communications.

Communications may be sent through email, WhatsApp, telephone, SMS, website forms, or other contact details supplied by the Client.

The Client is responsible for ensuring that the contact information provided to us remains accurate and accessible.

No Guarantee of Business Results

Plaure Technologies provides technology and digital solutions. We do not guarantee a particular level of business revenue, profit, sales, customer acquisition, website traffic, downloads, rankings, conversion rate, investment return, or business growth.

Commercial results depend on numerous factors outside our control, including market conditions, competition, pricing, advertising, customer behaviour, business management, product quality, regulations, and other circumstances.

Independent Contractor

Plaure Technologies acts as an independent service provider. Nothing in these Terms creates an employment relationship, partnership, joint venture, fiduciary relationship, or general agency relationship between Plaure Technologies and the Client unless expressly agreed in writing.

Assignment

The Client may not transfer or assign its rights or obligations under these Terms without our prior written consent.

Plaure Technologies may assign or transfer its rights or obligations where reasonably necessary for business restructuring, service administration, or a corporate transaction, subject to applicable law.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable where legally permitted.

The invalidity of one provision shall not affect the validity of the remaining provisions.

Waiver

Failure by Plaure Technologies to enforce any provision of these Terms at any time shall not constitute a waiver of our right to enforce that provision or any other provision later.

Entire Agreement

These Terms, together with any applicable quotation, invoice, proposal, project agreement, Privacy Policy, service description, and other written terms expressly incorporated into the service, constitute the agreement between Plaure Technologies and the Client concerning the relevant service.

Changes to These Terms

Plaure Technologies may update these Terms from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

The latest version will be published on this page together with an updated effective date.

Dispute Resolution

If a dispute arises between Plaure Technologies and a Client, the parties shall first make reasonable efforts to resolve the matter through direct communication and good-faith negotiation.

Where the dispute cannot be resolved amicably, either party may pursue any remedy available under applicable Nigerian law before a competent court or lawful dispute-resolution body.

Nothing in this section prevents either party from exercising a statutory right or seeking urgent legal relief where necessary.

Notices and Contact

Formal notices concerning these Terms may be sent to Plaure Technologies using the contact details below.